Mr. Phillips was just getting ready to leave his office and he remembered that his wife had asked him to bring 1KG of Bananas. When He stepped out, he saw an ill-looking old lady across the road. She was selling fresh bananas on the street. Mr. Phillips usually buys bananas from a grocery shop few blocks away from his office but since he was in hurry to reach home today, he thought about buying them from across the road only.
He went to the old lady and asked her the price. She quoted £7 per 1KG. He told, “But the store where I usually buy from gives them for £5 per 1KG, can you not give me for the same price?” The Old Lady told, “No Sir, I can not afford to match that price. I can sell them to you at £6 per 1KG. That’s best I can afford to give you for.” Mr. Phillips told her, “nevermind”. He left in his car towards the usual grocery shop.
He went inside and picked up a good bunch of bananas. He went to the cashier to pay for them but he was surprised when the cashier told him that price per 1KG is £10. He told the cashier, “I have been buying bananas from here only for some years and this is a steep price increase, can’t you offer me a better deal for being a loyal customer?” The Manager overheard him and came there. He told Mr. Phillips, “Sorry Sir but our prices are fixed, we do not bargain.” Mr. Phillips felt little bad with that flat attitude. He thought for a second and put those bananas back. He went back to the old lady. She recognised him instantly and told him, “Sir, I can’t match that price, I won’t be able to earn any profit.”
Mr. Phillips told her, “Don’t worry about the price, I will pay you £10 Per KG! Now, give me 2KG.” The Old Lady got very happy, she packed 2KGs of Bananas and said, “I can’t take £10 but I will take £7 per KG. I appreciate your kindness.” She also told him, “My Husband used to own a small fruit shop but he got very sick. We have no child or any relatives who could support us. We had to sell his shop to cover his medical bills but he could not survive.” Tears were flowing from her eyes. She said, “But now to support myself I am trying to sell what I can afford to buy and sell, so I can survive for what’s left of my life.”
Mr. Phillips told her, “Do not worry, You are doing good and from tomorrow on, I will only buy bananas from you.” He pulled out his wallet and gave her £100 extra and said, “Take this, Bring more different fruits to sell tomorrow, consider this an advance payment for fruits I will be buying from you. You can earn more if you have more choices of fruits to sell.” The Old Lady thanked him.
Later, He recommended many of his colleagues to buy fruits from the lady which they did. And with the support from Mr. Phillips and many other buyers, she made a better living.
Moral: Often we choose to go in big malls or big grocery shops for a shopping. We always pay the fixed price without bargaining. That is fine as we all have choices and people who run their business have their liabilities too. However, we need to spare a moment and think that why we have no courage or reason to bargain while shopping at big shops and why we try to bargain heavily with small street vendors? Think wisely. Always be helpful and supportive to someone who works hard to earn and has a need for it. Think, what Mr. Phillips had thought for a second and why he decided to buy from the old lady..