Moments in Time: ScotRail's Class 385's are the UK's Best Performing Train

Train operator, ScotRail has announced that it’s class 385 electric train, made by Hitachi, is now the nation’s best performing new train.
Abellio’s £475 million investment in brand new trains means there are now 70 of the faster trains in service.
Miles per technical incident (MTIN) is the railway industry standard for measuring train reliability. The Class 385s have led its rivals for the past three periods of the Modern Railways new league tables, averaging 21,617 MTIN since introduction.
The reliability of the train has seen increases in the operator’s four-week performance periods, with the most recent period delivering 89,438 MTIN.
Scotrail logo
Credit: Scot-Rail.co.uk
The Class 385s now operate on the following routes:
  • Glasgow Queen Street – Edinburgh Waverley via Falkirk High
  • Glasgow Queen Street – Edinburgh Waverley via Falkirk Grahamston
  • Glasgow Queen Street – Stirling, Dunblane and Alloa
  • Edinburgh Waverley – Dunblane
  • Edinburgh Waverley – North Berwick and Dunbar
  • Glasgow Central – Edinburgh Waverley via Shotts
  • Glasgow Central – Glasgow Central (Cathcart Circle)
  • Glasgow Central – Lanark
  • Glasgow Central – Inverclyde

What did the officials say?

Syeda Ghufran, ScotRail Engineering Director, said:
“It is fantastic news for Scotland’s Railway, and most importantly for our customers, that we now operate the best performing train in its class in Britain.
“The unprecedented investment on infrastructure, and Abellio’s £475 million on new and upgraded trains, is delivering for people throughout the country.
“With faster journeys, more seats, and more services, we are delivering on our commitment to build the best railway Scotland has ever had.”
Bill Reeve, Transport Scotland’s Director of Rail, said:
“These results are a clear indication the £475m total investment in this new electric fleet, as well as other upgraded trains, not only supports our emissions targets but is already delivering passenger benefits through better on-train facilities and improved accessibility.
“Throughout their delivery, Ministers maintained close contact with Hitachi and ScotRail; it is great that the full fleet is now running, providing many more seats and better performance for passengers across the central belt.
“Having secured their use for the next 25 years, we look forward to seeing Hitachi’s staff in Scotland continue to deliver a reliable and dependable fleet of trains.”
Roger Ford, Industry and Technology Editor of Modern Railways, said:
 ScotRail’s class 385 fleet has been steadily pulling away from the other 20 new fleets, and in the last couple of months reliability has been keeping pace with the best trains anywhere on the network.
“Rankings in the table are based on the average reliability over the past 12 months and at this rate of improvement the class 385s will soon have earned promotion from the new trains league, competing with more established rolling stock throughout Britain.”

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